A couple of years ago, a very dear friend looked me in the eyes and called me a “Startup Snob”. It stung, but I had to admit he had a point. I’ve been involved in the startup scene since as early as 2001, when I became a tech journalist covering the exciting world of startups, … Read more
Covid-19 caught most of us unprepared, and we at Remake Labs perhaps more than most. I had spent at least a year prior telling everybody about the power of bringing people into one room for 5 days to solve large problems and test new ideas using a Design Sprint, and now — we couldn’t do that anymore. … Read more
I am a Product Designer, and through my agency Remake Labs – a kind of Head of Product for hire. What that means, broadly speaking, is that I am in charge of identifying and distilling customer needs, researching the capabilities of competitors, creating product-market fit, prototyping and testing solutions to see what works, adapting to … Read more
Design Sprints weren’t designed as a way to improve existing products, but to be the first week in the life of the product. And it is structured that way: expert interviews are relatively open-ended, sketches start from a blank slate, and there is no place for user feedback, analytics, or feature requests to feature. (Unless … Read more
We run Design Sprints at Remake, which brings us in contact with many external teams and allows us to observe them as the sprint process changes the way they normally interact. Overall, we’ve found this process to be very conducive to a meritocracy of ideas, and to the magnifying of often ignored or silenced voices. … Read more
In a 5-day sprint, no one’s job is more stressful and more seemingly impossible than the prototyper. When we run a Sprint, we usually employ a product researcher (before the sprint), an experienced Sprint facilitator who is also an experienced product/UX lead (that’s me usually), and a prototyper – which usually means an experienced visual … Read more
Running great design sprints requires more than simply following a rigid recipe. Occasionally, we run into a situation where thinking on your feet and improvising a new exercise is required.
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